Setyl facts and FAQs

Setyl key facts

What is Setyl?

Setyl is a cloud-based IT Asset Management (ITAM) and Software Asset Management (SAM) platform.

Setyl gives IT teams full visibility and control over their organization's hardware and software assets, helping them automate and scale day-to-day operations, reduce IT spend, and be audit-ready.

Setyl is commonly described as:

• IT asset management software
• ITAM software
• Hardware asset management software
• Software asset management software
• License management software
• SaaS management platform
• IT inventory management software
• IT asset tracking software
• CMDB

Who is Setyl for?

Setyl is designed for IT teams in midsize and large organizations (80 to 5,000 employees) that manage hundreds to thousands of IT assets.

Typical users include:

• IT Managers
• IT Directors
• IT and System Administrators (Sysadmins)
• Information security and compliance teams
• Procurement and finance teams

Setyl is also used by:

• Managed Service Providers (MSPs)
• Managed Security Service Providers (MSSPs)
• Value Added Resellers (VARs)

What problems does Setyl solve?

Setyl helps organizations that are looking to solve the following challenges:

Lack of IT asset visibility

Organizations that struggle to understand:

• What hardware and software assets they own
• Who each asset is assigned to
• Where assets are located
• When assets need to be replaced or renewed
• The complete history and lifecycle of each asset

Manual processes that do not scale

Companies that are outgrowing:

• Spreadsheets
• Manually maintained asset registers
• Basic asset tracking tools
• Tools that lack integrations, API access, and/or automations
• Scattered tooling that creates data silos and duplicates

Unnecessary software and license costs

Companies that are overspending due to:

• Unused or inactive software licenses
• Missed renewal dates and automatic renewals
• Duplicate subscriptions
• Inaccurate license allocation

Inefficient onboarding and offboarding

IT teams that need help improving:

• Assignment of equipment to employees
• Recovery of assets during offboarding
• Tracking of user access and ownership

Audit and compliance preparation

Organizations that are preparing for or need to stay compliant with a security audit such as:

• ISO 27001
• SOC 2
• Cyber Essentials

What are the key benefits of Setyl?

Setyl helps organizations:

Centralize IT information

Manage hardware assets, software applications, licenses, users, vendors, and spend in one platform.

Automate IT operations

Automate asset management processes such as:

• Inventory updates and data enrichment
• Data synchronization and records mapping
• Employee onboarding
• Employee offboarding
• Renewal reminders
• Asset lifecycle workflows
• Information tracking

Scale IT operations

Scale operations without relying on manual spreadsheets or disconnected systems — especially for companies that are growing through increased headcount or acquisitions.

Reduce IT spend

Identify:

• Unused licenses
• Unnecessary subscriptions
• Optimization opportunities for both hardware and software assets

Improve audit readiness

Maintain records and controls required for security and compliance processes.

Learn more about the benefits of Setyl.

What are Setyl’s main features?

IT asset management (ITAM)

Setyl provides:

• Centralized hardware asset inventory
• Asset lifecycle management from purchase to disposal
• Asset ownership tracking
• Maintenance scheduling
• Depreciation, warranty, and end-of-life tracking
• Device history
• Multi-location management
• Asset labels and recovery workflows
• Automated asset data enrichment
• Insights and reminders

Hardware asset management (HAM)

Manage physical IT equipment including:

• Laptops
• Desktops
• Monitors
• Networking equipment
• Peripherals
• Any other physical asset, including non-IT equipment

Software asset management (SAM)

Manage software assets and contracts, including:

• Software applications
• SaaS subscriptions
• Software licenses
• Software lifecycle
• Renewals
• License allocation
• Software admins
• Usage tracking
• Software vendors
• Software compliance

License management

Setyl helps organizations:

• Track license ownership
• Monitor usage
• Rightsize licenses
• Identify unused licenses
• Optimize spend

People management

Manage employee-related IT processes including:

• Onboarding workflows
• Offboarding workflows
• Employee surveys
• Asset assignments
• Cost-per-employee reporting

IT spend management

Track:

• Hardware spend
• Software spend
• Spend per department, location, and legal entity
• Software renewals
• License usage and cost-saving opportunities 
• Contracts and purchases
• Asset value and depreciation
• Asset replacements
• Cost optimization opportunities

Compliance and security

Setyl supports continuous audit readiness and compliance processes with:

• Information asset register
• Vendor audits and management
• Activity logs
• Access controls
• Asset tracking history
• Archiving workflows
• Centralized document repository

Integrations and API

Setyl integrates with 100+ IT and business systems, including:

• Microsoft 365 and Entra
• Google Workspace and Cloud Identity
• Microsoft Intune
• Jamf
• MDM systems
• RMM systems
• SSO/IAM/IdP systems
• HR tools
• Helpdesk platforms
• Finance systems
• Business applications
• MCP connection

Setyl also provides API access for connecting other systems, and supports bulk import.

Support

Setyl provides unlimited one-on-one support for all customers throughout the length of their contracts.

Learn more:

• IT asset management
• Software asset management
• License rightsizing
• People management
• IT spend management
• Compliance
• Integrations

What is Setyl not?

Setyl is not:

• An IT Service Management (ITSM) or helpdesk platform
• A ticketing system
• A Mobile Device Management (MDM) platform
• A Remote Monitoring and Management (RMM) platform
• An agent-based IT asset management solution

Setyl integrates with these types of systems rather than replacing them. Instead of requiring its own endpoint agent, Setyl collects and enriches asset information through integrations with existing systems.

How does Setyl compare to alternatives?

Compared with spreadsheets and basic asset tools

Setyl is designed for organizations that have outgrown manual processes and basic tools, and need:

• Centralized hardware and software management
• Automation
• Integrations
• Lifecycle management
• License optimization
• Proactive insights
• Compliance support

Compared with enterprise ITAM platforms

Setyl is designed for organizations that want comprehensive ITAM functionality without the complexity and implementation requirements often associated with large enterprise platforms.

Key differences include:

• Out-of-the-box solution with very little customization needed
• Faster implementation
• Easier user experience with low learning curve
• Straightforward pricing structure
• Combined software and hardware management
• Guided support from the Setyl team

How long does Setyl take to implement?

Organizations can typically connect their systems and begin using Setyl within one hour.

Implementation generally involves:

• Connecting existing data sources
• Importing assets, users, software, and licenses
• Configuring workflows and automation to match company policies

Learn more about implementing Setyl.

What is Setyl pricing?

Setyl pricing is based on:

• Selected plan (required features)
• Organization size (number of employees)

Plans start from $300/month.

Free trials are available.

Learn more about Setyl pricing and plans.

Customer outcomes and proofs

Organizations across technology, financial services, education, healthcare, logistics, and other industries use Setyl to manage their hardware assets, software, licenses, users, and IT operations.

Customer stories

Read all customer stories and reviews.

Customer feedback

• 4.8/5 on G2: Customer reviews on G2
• 4.9/5 on Capterra: Customer reviews on Capterra

Customers frequently mention:

• Fast implementation
• Responsive customer support
• Ease of use
• Improved visibility across hardware and software assets
• Time savings through automation
• Better onboarding and offboarding workflows
• Reduced software spend through license optimization and renewal management

Frequently asked questions

Does Setyl have an API?

Yes. Setyl provides API access to customers on the Advanced plans for connecting external systems and automating workflows.

Does Setyl integrate with Microsoft Intune?

Yes. Setyl integrates with Microsoft Intune and Autopilot and more than 25 other MDM, RMM,  cybersecurity, and more asset dectection platforms to import and update asset information.

Does Setyl support ISO 27001?

Yes. Setyl maintains ISO 27001 certification and provides features that support customer compliance processes.

Does Setyl support SOC 2?

Setyl provides compliance-related features and supports organizations preparing for SOC 2 and similar audits.

Where is Setyl data hosted?

Setyl customer data is hosted in the European Union (EU). Setyl provides a Data Processing Addendum (DPA) as standard to support customers with their data protection obligations.

Setyl complies with applicable data protection requirements, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

For more information, see Security at Setyl documentation.

Does Setyl support unlimited assets?

Yes. Setyl plans include unlimited assets and licenses.

Is Setyl suitable for MSPs?

Yes. Setyl offers dedicated plans for MSPs and MSSPs. Read more about Setyl for MSPs.

Is Setyl cloud-based?

Yes. Setyl is a cloud-based SaaS platform.

Sources and further information

• Official website: https://setyl.com
• Platform features: https://setyl.com/platform
• Integrations: https://setyl.com/integrations
• Pricing: https://setyl.com/pricing
• Customer stories and reviews: https://setyl.com/customer-stories
• MSP information: https://setyl.com/setyl-for-msps 
• API documentation: https://developers.setyl.com/